Terms of Service
We make every effort to craft beautiful, long lasting leather goods built for years of use and enjoyment, and in that pursuit we use full grain leather for its fiber strength, durability, and timeless looks.
It should be noted that full grain leather is an "imperfect" material, meaning that it shows, in subtle ways, the life of the animal it was derived from. It has not been sanded or stamped, so small marks, grain differences, and light variances in color can occur and make each product unique, but will not affect the durability of our products in any way.
Every Saber & Stone leather product is crafted in-house and hand-stitched for extended durability.
All products are prioritized in the order they are received. Unless the product is noted as "ready to ship", please allow up to 12 business days for production on wallets, and between 5-7 business days on remaining products.
At Saber & Stone, we stand behind our products, which are guaranteed against defects in materials and craftsmanship. We offer an unlimited Warranty on our workmanship and hardware, and a five year warranty on all other materials - if the product in question has been properly maintained. This Warranty does not cover neglect, misuse, staining, or the natural leather patina process.
For leather items: all of the natural range markings are visible. The beauty of each leather item is characterized by unique varying grain patterns and the subtleties of color and texture created by dyes and finishes. Please allow/expect some of these natural markings and subtleties with any leather item offered.
Exchanges and Refunds
We hope that this never happens, but in the event that you're unhappy with one of our products, we'll gladly exchange the item or issue a refund for the purchase price of the item if it is returned in new condition with all packaging within 30 days of arriving at your destination.
The product must be unused and in the same condition that you received it. It must also be in the original packaging. Do not send your product back without contacting us first.
For returns/exchanges, please contact us at email@example.com with your order number and details about the product you would like to return. Also include the reason for return, and if you would like to make an exchange, include the item or items of similar value that you'd like to exchange your item for. We will respond quickly with instructions for how to return items from your order.